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What is Door-to-Door Delivery? Service & Terms

ASL has 18+ years of experience in transporting goods to door. In this guide, we summarize all the knowledge of door-to-door service, suitable for beginners to read.

What is the door to door shipping meaning in internationally?

1. What does D2D mean?

It means the freight forwarder would handle the whole shipping process of the cargo from the buyer’s warehouse to the seller’s warehouse. They need to be responsible for land transportation, customs clearance at the port, and delivery at the port of destination. Under this service, customers can enjoy the simplest operation.

The buyer only pays all the transportation costs and waits for the goods to be transported to his warehouse, and the transaction is completed.

In addition, there also has door-to-port, door-to-door, port-to-door, and port-to-port services. The specific mode of transportation depends on the customer’s own needs.

2. Door-to-door vs. port to port

Under the port-to-port shipping mode, the freight forwarder must ship cargo from the airport or seaport in the export country to the port of the importing country. The buyer and seller are responsible for the land shipping and clearing customs. This means they must be familiar with the customs clearance and transportation process. But under the door-to-door, the agency needs to be responsible for the entire transportation of the goods, including customs clearance.

Whether by sea, by air, or by land, you can choose door-to-door service. Door-to-door express service is the most convenient, you only need to fill in the basic information to ship, and the delivery time is the fastest. Door-to-door air freight is suitable for cargo >21 kg, and the transportation time is about 3-5 days. If the economy is the priority, you can choose door-to-door by sea or land, and it usually takes about 30 days.

man standing behind two open cardboard boxes checking paperwork

What are the advantages of D2D service?

I list some advantages of this service to help you understand more about it. And make sure that your clients are satisfied with you.

1. Improve transportation efficiency

The Door to Door transportation mode involves a one-stop service, and the goods do not need to go through complicated transportation and handover procedures. For example, after the goods arrive at the port, buyers do not need to find other transportation companies to transport the goods to the warehouse, which reduces the time of transportation and handover and improves transportation efficiency.

2. Cost savings

The most basic transportation of goods will incur a lot of expenses, such as packaging fees and storage fees. Especially when the peak season comes, the port is blocked, and the goods cannot arrive at the port for loading on time, which will also incur additional storage fees. Or due to the complicated handover, the goods are not picked up in time, and the goods are stored beyond the deadline, and additional costs will also be incurred.

But the door-to-door mode does not require complicated handover, which will save a lot of extra costs.

3. Optimize communication

Door-to-door refers to the one-stop service, reducing intermediate and multi-party communication procedures, improving efficiency, and reducing costs. The freight forwarder can give both parties accurate information about the goods, including the logistics status. Once there is any problem with the goods, they can communicate in time.

What is the door-to-door shipping term?

D2D is a frequently used mode of transportation when transporting goods, DDU and DDP are often used.

DDU (Delivered Duty Unpaid)

DDU means that the carrier gets the cargo from the place designated by the exporter and transports it to the place designated by the exporter for delivery.

The exporter is responsible for all costs and risks during transportation from the port of departure to the port of destination (excluding customs duties).

The costs involved in DDU are relatively complicated. If you use DDU, you need to find a professional freight forwarder and understand what service agency offer. And you should ask the agency to leave a written text to avoid later disputes.

DDP (Delivered Duty Paid)

After the container is unloaded at the port, the consignor completes the tax payment and customs clearance and the recipient directly picks up the container. If the exporter and the importer sign the DDP treaty, the seller needs to bear all the costs and risks, including customs clearance fees, land fees, and other miscellaneous fees, until the goods arrive at the seller’s designated place safely. Under this trade term, the seller’s responsibility is the greatest.

If you want to learn about more incoterms in shipping, click here.

What the process of the door to door shipping from China?

1. Inquire about the specific price

You need to provide detailed information about the cargo to the forwarder, including the name, weight, type, number of pieces, origin, destination, transportation method, etc. of the goods.

2. Delivery and warehousing

The packaging of the cargo must meet the specifications. Before the cargo is put into the warehouse, the freight forwarder needs to measure the size and weight of the outer box of the goods again. When the data is confirmed, it will be officially put into the warehouse.

3. Delivery and warehousing

The packaging of the cargo must meet the specifications. Before the cargo is put into the warehouse, the freight forwarder needs to measure the size and weight of the outer box of the goods again. When the data is confirmed, it will be officially put into the warehouse.

4. Warehouse collection and container loading

When the cut-off time arrives, the trailer company will pick up the empty container at the wharf for loading.

5. Operation before the port

The trailer company transports the goods to the wharf, and after customs declaration by the freight forwarder, the goods are loaded onto the ship.

6. Post-port operation

When the goods arrive at the destination port, they can be pre-cleared. After the ship arrives at the destination port, customs clearance is completed, and the delivery can be arranged.

7. Delivery to the door

After arriving at the warehouse of the destination port, the goods are sorted and then the express delivery is arranged to the door.

What are the documents required for door-to-door shipments?

The customs clearance documents are closely related to the customs clearance ability. The customs clearance ability in economically developed areas is strong, and only need the bill of lading, packing list, and invoice.

However, countries with relatively backward economies have strict controls on the import of goods. For example, when exporting goods to Egypt, in addition to the above customs clearance documents, Form E and other documents are also required.

The following are the main documents required for customs clearance:

1. Bill of lading

The bill of lading is a certificate issued by the freight forwarder or shipping company to the consignee. After the goods arrive at the final place, the goods can be picked up by the bill of lading. The bill of lading generally includes the name of the ship, date of the sailing, route, port of call, and other related cargo items.

2. Packing list

The packing list is an explanatory document issued by the exporter, specifying the quantity and packaging of the goods sold.

3. Invoice

An invoice is also commonly referred to as a payment note, a text issued by a seller to a buyer, which includes the name, quality, and agreed price of the product or service provided to the buyer. In addition to advance payment, the invoice must contain the date and quantity, which is an important document for accounting.

4. Certificate of Origin

Exports to the United Kingdom, Canada, Turkey, and other countries require a certificate of origin, which is used to prove the origin or place of manufacture of the goods. And it is the basis for the customs of the importing country to calculate the tax rate.


MSDS is required if sensitive cargo is exported.

6. UN38.3

If you export an electrified product, you need to prepare UN38.3.

What perfect door-to-door service does ASL provide?

Many freight forwarding companies provide door-to-door service to their clients. This service has strict requirements for freight forwarding. The cargo is to be detained or fined by the customs if there is any lapse in the transportation process, but we can help you to avoid them.

The door-to-door services we provide include:

1. Send cargo from the factory to the buyer’s warehouse all over the world (import, export).

2. Reasonable shipping price by sea, air, and express.

3. We can also arrange the transportation of sensitive cargo such as powder, electronic cigarettes, and liquids. Before the goods are declared at customs, we will check the packaging of the goods, whether the product name is correct, and whether the customs clearance documents are complete, to ensure that the goods pass the customs inspection and release smoothly.

4. Provide enough space during when peak season.

5. Provide a reliable cargo insurance service.

With Airsupply’s door-to-door shipping service, you can enjoy top service. Come and click the button below to inquire!

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